Telecom – Nearshore Software Development Company – IT Outsourcing Services

Development of an access control platform for a leading telecommunications corporation

Piotr — Mon, 14 Nov 2022 11:36:55 +0000

The client’s system

Our client uses a cloud-native application for network management. The tool enables analytics and automation for broadband networks.

The aim of the project was to build an access control layer to act as a secure authorization layer intermediating between the network management app and Internet Service Providers trying to obtain access to the telecommunications company’s fiber optic broadband.

Challenges

No experience with the client’s technology.
Numerous interfaces – integration with many complex client systems and components.
New technical area related to fiber optic technology (ONT, PON, OLT, FFTH).

Inetum’s role in the project

The Agile software development team carried out the analysis and prepared the design documentation. The challenge was to get to know the system quickly and to work with many interfaces in such a way as to meet tight deadlines. Over the 4 months of cooperation, our specialists developed the necessary streams/nodes, leveraging their competencies in Java, Kafka, and ElasticSearch. Pre-User Acceptance Tests and User Acceptance Tests were carried out prior to handing over the solution to the maintenance team.

Result

The solution based on a Mediation Platform enforces proper access rights, ensuring that each Internet Service Provider only has access to the assigned resources or will only distribute specific messages between given interfaces.

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Business benefits

The solution makes information sharing with authorized clients possible (alarms, network statistics, provisioning data).
The platform inspects the content of calls between interfaces to ensure that only legitimate calls are directed to platform’s REST APIs. The solution ensures security – without it, it would not be possible to authorize clients who wish to utilize the telecommunications provider’s infrastructure.
The client benefited from the expertise of an independent mediation team, which programmed the necessary interfaces during the development phase.
The Inetum team has contributed to the improvement of the solution based on fiber optic technology, one of the main tech solutions for the telco industry, ensuring high speed and less latency.

Team composition: 4 people: a mediation architect, a senior mediation specialist, a mid-mediation specialist/test automation specialist, and a senior project manager.

The client: One of the world’s largest enterprises in the telecommunications industry, providing infrastructure and services.

End client: A major provider of telecommunications services in Poland, operating in all segments of the telecommunications market.

Finnish Telecom and Information Management System

Pawel Brzezek — Wed, 16 Aug 2017 07:26:06 +0000

What JCommerce does

The primary part of this project started in 2015. Tasks which JCommerce has undertaken include architecture, business analysis, development and maintenance in the areas of Business Intelligence, Reporting, MDM, Real Time Analytics (Big Data) and Data Warehousing.

The new data warehouse appliance includes a wide variety of source systems and is challenging due to business requirements including data availability, flexibility, quick access to data and minimizing IT involvement in the generation of reports and analysis. This is achieved by introducing the agile business intelligence concept and using a wide variety of modern BI tools and systems.

Business goals

Interaction Optimization: Better customer experience across all channels, as well as additional cross-selling.
Knowledge management: The business can plan, manage and base its activities on reliable indicators.
High-quality data: profitable sales, marketing and customer service.
Flexibility: A highly responsive and more capable business.
Better cooperation: business-driven, genuine cross-border co-operation across the organization, and agile development.

Solution

Development tasks are performed in close cooperation with Solita and DNA business partners in international teams – strong daily co-work relations are maintained by a 20% on-site presence. JCommerce specialists take responsibility for subprojects in terms of technology, architecture and business solutions as well as project implementation, collaboration with other vendors and coordination of their work.

The most exciting challenges and technical benefits:

New, modern technologies used.
A large system with complex business logic.
Integration with external systems, with data from more than 10 source systems.
Business results are visible and measurable.

So far so good

After two years of the development process of the program, the first positive results can be seen. From the business perspective, the most important effect is an improvement in business customer satisfaction as proven by surveys – a more than 20% better rating compared to the project baseline measurement. There are also some important benefits from an operational perspective, such as a single access layer to data for the Client’s business consumers (one version of the truth), distribution of data in multiple systems, as well as data available in Real Time or Near Real Time for reporting purposes.

Technologies we use in the project

Business Intelligence / Data Warehousing

Data Vault modeling
Data virtualization as a logical data warehouse
Real time processing in the cloud

Reporting

Modern self-service BI reporting and analysis tools

Data processing

ETL processes following near real time approach
Real time analytics in the cloud
MDM – Master data management

About the client

DNA is a Finnish leading telecommunication company.

Hyperion Planning Cube Design and Implementation

Aleksandra Gronostaj — Sun, 21 Aug 2011 12:10:34 +0000

About the project

An application development project for planning and forecasting the costs of roaming connections in Hyperion Planning technology. Consultation on Hyperion Planning cube design and implementation.

Roaming notifications and status alerts concerning data, SMS and voice packages and usage, message content and delivery controlled by the network operator when a roamer’s predefined limit is reached.

JCommerce’s expert consults for Vodafone businesspeople on Hyperion planning cube design and implementation. Because of this positive cooperation Vodafone asked us to extend cooperation with the JCommerce expert for another 3 months

Heiko Gronwald Steria Mummert Consulting AG

About the client

Vodafone is a is a British multinational telecommunications company which owns and operates networks in 26 countries and has partner networks in over 50 additional countries.